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Home

• About
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Professions

• Complex Project Management Profession
• Data Profession
• Digital Profession
• Evaluation Profession
• HR Profession;
• Procurement and Contract Management Profession

Career

• Diversity Programs
• Coaching for Women in Digital
• Women in IT Executive Mentoring
• APS Career Pathfinder tool
• APS Employment Frameworks

Resources

• Learning in the APS
• Modern ways of working
  • Agile
    • Retrospectives
    • Stand-ups
  • Human-centred design
  • Multidisciplinary teams
  • Products and services
• Capability frameworks
  • Skills Framework for the Information Age
• Digital policy and standards
• Content Strategy Guide
  • Understand the content ecosystem
    • Discover content channels
    • Show the content ecosystem
  • Start a content strategy
    • Senior executive buy-in
    • Show the problem with evidence
      • Content strategy template
    • Tips for pitching your case
  • Identify business needs
    • What business needs to look for
    • Who to talk to
      • Business alignment workshop
    • Getting agreement
  • Define user content needs
    • Create actionable artefacts
      • User profiles
      • Journey maps
      • Top tasks
      • User and job stories
  • Audit content
    • Prove the value
    • Plan your audit
    • Engage your stakeholders
    • Conduct your audit
    • Analyse and evaluate
      • Content evaluation checklist
    • Action your audit
  • Set goals and measure success
    • Measurement definitions glossary
    • Set goals, objectives and KPIs
    • Measure success
    • Report your findings
  • Set up your governance
    • Improve your content maturity level
    • Apply a content governance model
    • Assign accountability and ownership
      • Design a workflow
      • Identify content tasks and skills
    • Endorse guidelines and standards
      • Guidelines and standards checklist
  • Remove content
    • Get approval to remove
    • Create a removal plan
    • Archive and record content
    • Decommission a website
    • Remove web content
  • Improve your IA
    • Review analytics, research and engage
    • Plan your IA
    • Define your IA
      • Card-sorting
      • Scenario-based testing
    • Test and improve your IA
    • Map your IA
    • IA checklist
  • Define your SEO strategy
    • Learn about SEO terms and meanings
    • Improve on-page SEO
    • Improve off-page SEO
  • Choose and configure your CMS
    • Gather CMS requirements
    • CMS requirements checklist
    • Configure your CMS
  • Manage content requests
    • Plan content
      • Content planning workshop
    • Create content
      • Content production template
      • Content decision tree
      • Pair writing
    • Check and revise content
    • Sign off content
      • Content sign-off brief
    • Publish content
    • Maintain and improve content
      • Content maintenance plan
      • Content maintenance checklist
  • Urgent content requests
    • Fixed deadline requests
      • Published content issues register
    • Important non-urgent content requests
    • Prepare for urgent requests

News & events

• News
• Events
  • Innovation Month 2025 - Risk. Resolve. Results