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Digital policy and standards

Contents

The digital policies and standards are valuable tools for everyone working across government, whether you're in a digital role or not. These resources provide clear guidance on building digital capabilities, designing user-focused services and adhering to best practices. These policies and standards will help you deliver impactful outcomes when you are:

  • looking for opportunities to upskill
  • planning projects
  • delivering digital solutions for government.

Digital policy

Working in the digital age means embracing innovation and adaptability, and as a public servant you play a vital role in shaping government services that are efficient, inclusive and user-focused.

There are a range of digital policy resources that provide practical guidance on:

  • using AI responsibly
  • improving the experience for people and businesses interacting with government services
  • creating inclusive digital experiences. 

These resources equip agencies and individuals to design and deliver user-centred digital solutions that align with best practice. Explore the digital policy resources.

APS learning design standards

The learning design standards describe skills, knowledge and attributes required for digital roles. These are intended for Australian Public Service (APS) agencies and training providers to use when developing learning programs to build capability.

Who is it designed for

The guides give advice to learning providers who offer digital learning programs to agencies, and to agencies who are seeking training products and services.

Each learning design standard provides a description of the knowledge and skills learning programs should cover. The guides also outline attributes that people should have for digital roles.

The guides

  • Accessibility and inclusion
  • Agile delivery management
  • AI Ethics
  • Cloud service management
  • Content design
  • Content strategy
  • Cyber security
  • DevOps Engineering
  • Digital foundations
  • Digital performance analysis
  • Digital service management
  • Digital testing
  • Interaction design
  • Learning Design Standard - Reference Guide
  • Product management
  • Robotic Process Automation (RPA)
  • Service design
  • Technology lead
  • User research

Gain access

For questions about the guides contact apsprofessions@apsc.gov.au

To access the guides, complete the form below.

Your details

Public or private sector?
Which learning design standards are you interested in?